1. Introduction to the Website.
Pursuant to Article 6 of Law No. 2004-575 of June 21, 2004, on Confidence in the Digital Economy, users of the Isocele Médical website are hereby informed of the identities of the various parties involved in the website’s creation and maintenance:
Owner of the Isocèle Médical website
This website is published by Isocèle Conseil, a simplified joint-stock company (SAS) with a capital of 181,000 euros, registered with the Tours Trade and Companies Register under number B 792 142 168.
Business: A consulting firm specializing in quality and regulatory affairs for medical devices
Headquarters: 7 rue du Peu Morier – 37210 Vouvray
Phone: 06 62 50 18 43
Legal Form: SAS
SIRET: 79214216800014
RCS: Tours 792 142 168
Share capital: 181,000 euros
Publisher: Ms. Catherine Bacou
The publisher may be an individual or a legal entity.
Webmaster: Tribu and Co – 76 George Courteline Street – contact@tribu-and-co.fr
Web Host: Online – P.O. Box 438, 75366 Paris, 01 84 13 00 00
The personal data collected and stored on the Isocèle Médical website consists of the information submitted via the contact form.
2. General Terms and Conditions of Use for the Website and the Services Offered.
The Site constitutes a work of authorship protected by the provisions of the Intellectual Property Code and applicable international regulations. The Customer may not, under any circumstances, reuse, transfer, or exploit for its own benefit all or part of the Site’s content or works.
Use of the Isocèle Médical website implies full and unconditional acceptance of the terms and conditions of use described below. These terms and conditions of use are subject to change or amendment at any time; users of the website Isocèle Médical is therefore encouraged to review them on a regular basis.
This website is normally accessible to users at all times. However, Isocèle Conseil may decide to suspend access for technical maintenance purposes and will endeavor to notify users in advance of the dates and times of such maintenance. The Isocèle Médical website is updated regularly by Isocèle Conseil, which is responsible for it. Similarly, the legal notices may be modified at any time; they are nevertheless binding on the user, who is encouraged to review them as often as possible to stay informed.
3. Description of the services provided.
The purpose of the Isocèle Médical website is to provide information about all of the company’s activities. Isocèle Conseil strives to provide information on the Isocèle Médical website that is as accurate as possible. However, Isocèle Conseil cannot be held liable for omissions, inaccuracies, or failures to update the information, whether caused by Isocèle Conseil itself or by third-party partners who provide this information.
All information provided on the Isocèle Médical website is for informational purposes only and is subject to change. Furthermore, the information on the Isocèle Médical website is not exhaustive. It is subject to changes that may have been made since it was posted online.
4. Contractual restrictions on technical data.
This website uses JavaScript technology. The website cannot be held liable for any property damage resulting from the use of the site. Furthermore, users of the site agree to access the site using up-to-date hardware that is free of viruses and a latest-generation browser that isThe Isocèle Médical website is hosted by a service provider within the European Union in accordance with the provisions of the General Data Protection Regulation (GDPR: No. 2016-679)
The goal is to provide a service that ensures the highest possible uptime. The hosting provider guarantees service continuity 24 hours a day, every day of the year. However, the hosting provider reserves the right to interrupt the hosting service for the shortest possible periods, particularly for maintenance purposes, to improve its infrastructure, in the event of infrastructure failures, or if the Services generate traffic deemed abnormal.
Isocèle Conseil and the hosting provider shall not be held liable in the event of malfunctions in the Internet network, telephone lines, or computer and telephone equipment, particularly those resulting from network congestion that prevents access to the server.
5. Intellectual Property and Infringement.
Isocèle Conseil owns the intellectual property rights and holds the rights to use all content accessible on the Isocèle Médical website, including text, images, graphics, logos, videos, icons, and sounds. Any reproduction, display, modification, publication, or adaptation of all or part of the website’s content, regardless of the means or method used, is prohibited without the prior written authorization of Isocèle Conseil.
Any unauthorized use of the website or any of the elements it contains will be considered an act of infringement and will be prosecuted in accordance with the provisions of Articles L.335-2 et seq. of the Intellectual Property Code.
6. Limitations of Liability.
Isocèle Conseil serves as the publisher of the website. Isocèle Médical is responsible for the quality and accuracy of the content it publishes.
Isocèle Conseil shall not be held liable for any direct or indirect damage caused to the user’s equipment while accessing the Isocèle Médical website, resulting either from the use of equipment that does not meet the specifications set forth in Section 4 or from the occurrence of a bug or incompatibility.
Isocèle Conseil shall also not be held liable for any indirect damages (such as, for example, loss of business or loss of opportunity) resulting from the use of the Isocèle Médical website. Interactive features (such as the ability to ask questions in the contact section) are available to users. Isocèle Conseil reserves the right to remove, without prior notice, any content posted in this section that violates applicable French law, particularly provisions relating to data protection. Where applicable, Isocèle Conseil also reserves the right to hold the user civilly and/or criminally liable, particularly in the event of messages of a racist, abusive, defamatory, or pornographic nature, regardless of the medium used (text, photograph, etc.).
7. Management of Personal Data.
The Customer is informed of the regulations concerning marketing communications, the Law of June 21, 2014 on Confidence in the Digital Economy, the Data Protection Act of August 6, 2004, and the General Data Protection Regulation (GDPR: No. 2016-679).
7.1 Parties Responsible for Collecting Personal Data
For Personal Data collected in connection with the creation of the User’s personal account and the User’s browsing activity on the Site, the controller of the Personal Data is: Isocèle Conseil, represented by Catherine Bacou, its legal representative
As the data controller for the data it collects, Isocèle Conseil is committed to complying with the applicable legal framework. It is Isocèle Conseil’s responsibility to establish the purposes of its data processing, to provide its prospects and customers—based on their consent—with complete information regarding the processing of their personal data, and to maintain a record of processing activities that accurately reflects the actual processing. Whenever Isocèle Médical processes Personal Data, Isocèle Conseil takes all reasonable measures to ensure the accuracy and relevance of the Personal Data in light of the purposes for which Isocèle Médical processes it.
7.2 Purpose of the Collected Data
Isocèle Médical may process all or part of the data:
- To enable navigation on the Site and the management and tracking of the products and services ordered by the user: Site login and usage data, billing, order history, etc.
- To prevent and combat cybercrime (spamming, hacking, etc.): computer hardware used for browsing, IP address, password (hashed)
- To improve navigation on the Site: connection and usage data
- To take part in optional satisfaction surveys on Isocèle Médical: email address
- To conduct communication campaigns (text messages, email): phone number, email address
Isocèle Conseil does not sell your personal data, which is therefore used only as necessary or for statistical and analytical purposes.
7.3 Right of Access, Rectification, and Objection
In accordance with current European regulations, Isocèle Médical users have the following rights:
- Right of access (Article 15 of the GDPR) and rectification (Article 16 of the GDPR), as well as the right to update and ensure the completeness of Users’ data; right to restrict processing or erase Users’ personal data (Article 17 of the GDPR), when such data is inaccurate, incomplete, ambiguous, or outdated, or when its collection, use, disclosure, or retention is prohibited
- Right to withdraw consent at any time (Article 13(2)(c) of the GDPR)
- Right to Restrict the Processing of User Data (Article 18 of the GDPR)
- Right to Object to the Processing of User Data (Article 21 of the GDPR)
- Right to data portability for data provided by Users, when such data is subject to automated processing based on their consent or on a contract (Article 20 of the GDPR)
- The right to determine what happens to a User’s data after their death and to choose whether Isocèle Médical should disclose their data to a third party they have previously designated
As soon as Isocèle Conseil becomes aware of a User’s death and in the absence of instructions from the User, Isocèle Conseil undertakes to destroy the User’s data, unless retaining it is necessary for evidentiary purposes or to comply with a legal obligation.
If the User wishes to know how Isocèle Médical uses their Personal Data, request that it be corrected, or object to its processing, the User may contact Isocèle Conseil in writing at the following address:
Isocèle Conseil
, 7 rue du Peu Morier, 37210 Vouvray.
In this case, the User must specify the Personal Data that they would like Isocèle Conseil to correct, update, or delete, and must provide proof of identity by submitting a copy of a valid ID (identity card or passport).
Requests to delete Personal Data will be subject to the obligations imposed on Isocèle Conseil by law, particularly with regard to the retention or archiving of documents. Finally, Users of Isocèle Médical may file a complaint with the supervisory authorities, including the CNIL.
7.4 Non-Disclosure of Personal Data
Isocèle Conseil does not process, host, or transfer the information collected about its clients to a country outside the European Union or recognized as “inadequate” by the European Commission without first informing the client. However, Isocèle Conseil retains the freedom to choose its technical and commercial processors, provided that they offer sufficient safeguards in accordance with the requirements of the General Data Protection Regulation (GDPR: No. 2016-679).
Isocèle Conseil is committed to taking all necessary precautions to ensure the security of the Information and, in particular, to prevent it from being disclosed to unauthorized persons. However, if Isocèle Conseil becomes aware of an incident affecting the integrity or confidentiality of the Client’s Information, it must notify the Client as soon as possible and inform the Client of the corrective measures taken. Furthermore, Isocèle Médical does not collect any “sensitive data.”
The User’s Personal Data may be processed by subsidiaries of Isocèle Conseil and subcontractors (service providers), solely for the purposes set forth in this policy.
Within the scope of their respective responsibilities and for the purposes outlined above, the main individuals who may have access to Isocèle Médical Users’ data are primarily our customer service representatives.
8. Incident Report
No matter how much effort is made, no method of transmission over the Internet or electronic storage is completely secure. We therefore cannot guarantee absolute security. If we become aware of a security breach, we will notify the affected users so they can take appropriate action. Our incident notification procedures take into account our legal obligations, whether at the national or European level. We are committed to fully informing our customers of all matters related to the security of their accounts and to providing them with all the information necessary to help them comply with their own regulatory reporting obligations.
No personal information about users of the Isocèle Médical website is published without the user’s knowledge, exchanged, transferred, assigned, or sold in any form to third parties. Only in the event of a takeover of Isocèle Conseil and its rights would such information be transferred to the potential acquirer, who would in turn be bound by the same obligation to protect and modify data with respect to users of the Isocèle Médical website.
Security
To ensure the security and confidentiality of Personal Data and Health-Related Personal Data, Isocèle Médical uses networks protected by standard security measures such as firewalls, pseudonymization, encryption, and passwords.
When processing Personal Data, Isocèle Médical takes all reasonable measures to protect them from loss, misuse, unauthorized access, disclosure, alteration, or destruction.
9. Hyperlinks, “cookies,” and web beacons (“tags”)
The Isocèle Médical website contains a number of hyperlinks to other websites, which have been included with the permission of Isocèle Conseil. However, Isocèle Conseil is unable to verify the content of the websites accessed through these links and, consequently, assumes no liability in this regard.
Unless you choose to disable cookies, you agree that the site may use them. You may disable these cookies at any time, free of charge, using the opt-out options provided and listed below; please note that doing so may reduce or prevent access to all or part of the Services offered by the site.
9.1. “COOKIES”
A “cookie” is a small data file sent to the User’s browser and stored on the User’s device (e.g., computer, smartphone) (hereinafter “Cookies”). This file contains information such as the User’s domain name, the User’s Internet service provider, the User’s operating system, and the date and time of access. Cookies do not pose any risk of damaging the User’s device.
Isocèle Médical may process information about the User’s visit to the Site, such as the pages viewed and searches performed. This information enables Isocèle Conseil to improve the Site’s content and the User’s browsing experience.
Cookies that facilitate navigation and/or the provision of the services offered by the Site; the User may configure their browser to allow them to decide whether or not to accept cookies so that cookies are stored on their device or, conversely, are rejected—either systematically or depending on the issuer. The User may also configure their browser so that they are prompted to accept or reject cookies on a case-by-case basis, before a cookie is likely to be stored on their device. Isocèle Médical informs the User that, in this case, not all features of their browser may be available.
If the User refuses to allow cookies to be stored on their device or in their browser, or if the User deletes cookies that have been stored there, the User is advised that their browsing and experience on the Site may be limited. This may also be the case when Isocèle Médical or one of its service providers is unable, for technical compatibility purposes, to recognize the type of browser used by the device, the language and display settings, or the country from which the device appears to be connected to the Internet.
In such cases, Isocèle Conseil disclaims all liability for any consequences arising from the impaired functioning of the Site and any services offered by Isocèle Médical, resulting from (i) the User’s refusal of cookies (ii) Isocèle Médical’s inability to store or access the cookies necessary for their operation due to the User’s choice. Each browser has different settings for managing cookies and the User’s preferences. These settings are described in the browser’s help menu, which explains how the User can modify their cookie preferences.
At any time, the User may choose to specify and modify their preferences regarding cookies. Isocèle Conseil may also use the services of third-party providers to assist it in collecting and processing the information described in this section.
Finally, by clicking on the social media icons for Twitter, Facebook, LinkedIn, and Google Plus on the Isocèle Médical website or in its mobile app—and provided the User has accepted the use of cookies by continuing to browse the Isocèle Conseil website or mobile app—Twitter, Facebook, LinkedIn, and Google+ may also place cookies on your devices (computer, tablet, cell phone).
These types of cookies are placed on your devices only if you consent to them by continuing to browse the Isocèle Médical website or mobile app. However, you may withdraw your consent for Isocèle Médical to place these types of cookies at any time.
Article 9.2. INTERNET TAGS
Isocèle Médical may occasionally use web beacons (also known as “tags,” action tags, single-pixel GIFs, transparent GIFs, invisible GIFs, and one-to-one GIFs) and deploy them through a partner specializing in web analytics that may be located (and therefore store the corresponding information, including the User’s IP address) in a foreign country
These tags are placed both in the online ads that allow users to access the Site and on the Site’s various pages.
This technology enables Isocèle Médical to evaluate visitors’ responses to the Site and the effectiveness of its initiatives (for example, the number of times a page is viewed and the information accessed), as well as the User’s use of this Site.
The third-party service provider may collect information about visitors to the Site and other websites using these tags, compile reports on the Site’s activity for Isocèle Médical, and provide other services related to the use of the Site and the Internet.
10. Governing Law and Jurisdiction.
Any dispute arising from the use of the Isocèle Médical website is governed by French law. Except where prohibited by law, the competent courts of Tours shall have exclusive jurisdiction.